Frequently Asked Questions
Everything you need to know about your Rabens Saloner order.
Where does Rabens Saloner ship to?
We offer worldwide shipping. Delivery times and costs vary depending on your location, but most European orders arrive within 2-4 business days.
What is your return policy?
You can return your items within 14 days of receipt. All items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
How do I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link to follow your package's journey.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and MobilePay.
Are your products true to size?
Our collections often feature a relaxed, oversized silhouette. We recommend checking the specific size guide on each product page to find your perfect fit.
How should I care for my handmade tie-dye garments?
Many of our pieces are hand-dyed by artisans. To preserve the color and fabric, we recommend washing at low temperatures on a gentle cycle or hand washing when specified on the care label.